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Legal

Privacy Policy

Last updated: August 3, 2026

1. Introduction

Karudo ("we," "us," or "our") is an AI automation and marketing agency based in Great Neck, New York. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details you provide via contact forms, consultation requests, or direct communication.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring URLs.
  • Marketing Preferences: Your preferences regarding receiving promotional communications from us.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide consultation services.
  • Deliver AI automation and marketing services you have engaged us for.
  • Send you information about our services, updates, and promotional offers (only if you have opted in).
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business (such as hosting providers, email platforms, and analytics tools), but only under strict confidentiality agreements and only to the extent necessary to provide our services. We may also disclose information when required by law or to protect our legal rights.

5. SMS / Text Messaging

If you have opted in to receive SMS messages from us, we may send you appointment reminders, service updates, and replies to your questions about your account or active services via text message. You can opt out at any time by replying "STOP" to any message. For full details about our SMS practices, please review our SMS Privacy Policy.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, though some features of the website may not function properly without them.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information (subject to legal exceptions).
  • Opt out of marketing communications at any time.
  • Request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at hello@karudo.ai.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: